The Agency Sunshine Report

Executive Summary

Key Findings

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What the orders required — and what stands today

Background

The Transparency Scorecard — Grading Agency Performance

Agencies differ in size, mission, and workload. The standard here does not. We measured every office in this Report two ways.

For a detailed explanation of the process (methodology) and grading definitions, see Appendix II. For why five offices are not ranked, see Appendix III.

Agency by Agency Ranking

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One division carries the backlog: inside DHS

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Leading by poor example: the Governor's Office is slowing

Business days Calendar days DOJ guideline (10 business days)

Best-Practice Responders and Other Offices

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Same speed. Opposite posture.

A. How long each one takes

2026 median response time

B. What each one publishes

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YES

Still Waiting: DATCP and DOR

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and counting

{{ o.name }} — asked April 22, 2026. No records. No denial. No fee estimate.

The State's own benchmark

10 business days
for a simple request

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Recommendations

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Take Action

Four steps, in order of effort.

The Bottom Line

Appendix I — Two Visual Representations of Each Agency Ranked

Every ranked office plotted against both halves of the test, then broken out one office at a time. Nothing here is new evidence; it is the scorecard drawn twice.

Figure A1a · The Two-Prong Test, Plotted

One box holds every passing office

Median business days to close a request, plotted against the share of logged requests left outstanding. The shaded box is the pass condition: ten business days or fewer and under 10 percent outstanding. An office outside it on either axis fails. The horizontal axis is square-rooted so the fast cluster separates.

Pass

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Median business days to close →

Share outstanding →

Pass Fail SOS plots at the right edge; DHS at the top.

Figure A1b · Office by Office, Both Measures

The same thirteen offices, one card at a time

Each card carries the two numbers the verdict is built from. The gold rule marks the threshold on each bar: ten business days above, 10 percent outstanding below. A bar crossing its rule is the reason that office fails. Click any card to open that office's full record.

Threshold Median axis tops out at 60 business days; SOS and DOJ run past it.

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How every number in this report was computed, who is scored and why, the two figures that document the request itself, and the five limitations worth stating plainly.

Grading definitions

The process

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Asked how fast they answer, most agencies were slow to answer

DOJ guideline

Business days to answer IRG's records request. Gold bars have produced nothing at all.

Five limitations, stated plainly

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The chasm: what share of requests meet the State's own guideline

Passes both prongs Fails at least one prong Share of logged requests closed within 10 business days

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The complete report

The full 24-page audit as published, with the complete methodology, the agency-by-agency findings, and every source and authority cited on this page. Read it as a magazine, or take the PDF with you.

Read the magazine → Download PDF ↓ 24 pages

Endnotes — Sources and Authorities

Statutes, cases, orders, and reports cited in this report. Every authority with a public copy links to it. Click any note to read it in full.